Website privacy and cookie policy

Effective date: 22.07.26

Privacy Notice

At Leonhart Psychology, I am committed to protecting your privacy and handling your personal information in accordance with UK data protection law.

This Privacy Notice explains how I collect, use, store and protect your personal information when you visit this website or contact me through it.

Who I Am

Practice Name: Leonhart Psychology
Therapist: Dr Emily Leonhardt-Tyler
Email: leonhartpsychologicaltherapies@gmail.com

What Information I Collect

If you contact me through the website, I may collect:

  • Your name

  • Your email address

  • Your telephone number (if provided)

  • The content of your enquiry

  • Any other information you choose to include in your message

The website may also automatically collect limited technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

This information may be collected through cookies or website analytics.

Please avoid including detailed personal or sensitive health information in your initial enquiry unless it is necessary. I will explain how your information is handled if we begin working together.

How I Use Your Information

I use your personal information to:

  • Respond to your enquiry

  • Arrange an initial consultation if requested

  • Communicate with you about my services

  • Maintain the security and performance of the website

  • Comply with legal or regulatory obligations where applicable

Lawful Basis for Processing

Under the UK GDPR, I process your personal information because:

  • You have requested information about my services (steps prior to entering into a contract).

  • It is in my legitimate interests to respond to enquiries and manage my practice.

  • Where required, I comply with legal obligations.

If we begin working together as therapist and client, you will receive a separate Client Privacy Notice explaining how your therapy records and personal information are managed.

How Long I Keep Enquiry Information

If you do not become a client, I will normally keep your enquiry information for up to 6 months before securely deleting it, unless there is a legitimate reason to retain it for longer.

If you become a client, information will be retained in accordance with my Client Privacy Notice.

Who I Share Your Information With

I will not sell your personal information.

I may share information with trusted service providers who help me operate my practice, such as:

  • Website hosting providers

  • Email service providers

  • Secure practice management systems (if used)

These providers only process information on my behalf and are required to protect it appropriately.

I may also disclose information where required by law or where necessary to protect someone's safety.

International Transfers

Where possible, your information is stored within the UK or countries that provide appropriate legal safeguards for personal data. If any service provider transfers data outside the UK, appropriate safeguards will be in place.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information in certain circumstances

  • Request restriction of processing

  • Object to certain types of processing

  • Request transfer of your information where applicable

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact me using the details above.

Cookies

This website may use cookies to improve functionality and understand how visitors use the website.

Where non-essential cookies (such as analytics) are used, they will only be placed after you have given your consent through the website's cookie banner.

You can also manage cookies through your browser settings.

Data Security

I take appropriate technical and organisational measures to protect the personal information I hold against unauthorised access, loss, misuse or disclosure.

Links to Other Websites

This website may contain links to external websites. I am not responsible for the privacy practices of those websites and encourage you to read their privacy notices.

Complaints

If you have any concerns about how I handle your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

Changes to This Privacy Notice

I may update this Privacy Notice from time to time. Any changes will be published on this page with an updated effective date.